Master Theses Digi 2023

Impact of Work from Home on Employees’ Job Satisfaction

The Thesis examines the influence of Work from Home in Job Satisfaction, tested with two moderators "Task Autonomy" and "Task Interdependence". The aim is to find out whether more work from home has an impact on the job satisfaction and whether the type of tasks play a role.

Giuliano Bergamin

Jun 8, 2023 • 2 min read

The picture shows an opened notebook slightly viewed from the side in front of a small table plant in a small, square, white pot on a wooden table. In front of the notebook is a smart phone and on the other side of the notebook is a coffee cup. The picture is supposed to represent a workstation in a home office. (Source: pexels.com)

Topic
Work from Home is almost unthinkable these days. Statistics confirm the ongoing increase of work from home and predict a further rise. The Master Thesis deals with this topic and examines the influence of the Amount of Work from Home depending on the Level of Employment. This influence is tested with two additional moderators "Task Autonomy" and "Task Interdependence". The aim is to find out whether more work from home in relation to the level of employment has an impact on the job satisfaction of employees and whether the type of tasks play a role.

Relevance
The study shows whether the type of tasks in terms of their autonomy or their interdependence on other tasks can have an influence on the job satisfaction of employees while working from home. Thus, it can be examined whether a high task autonomy or a high task interdependence is better suited to keep the job satisfaction of the employees high. It is important to find an optimal balance between the tasks due to their autonomy and interdependence as well as the optimal amount of work from home.

Results
All Cronbach's alpha analyses showed good values in terms of reliability or internal consistency of an instrument. The six regression analyses performed showed the effects of Work from Home, Task Autonomy and Task Interdependence on the dependent variable Job Satisfaction. The significant positive influence of the moderator "Task Interdependence" on Job Satisfaction should be emphasized. All hypotheses could be answered. The result also shows that the more work from home does not have a better effect on the job satisfaction of employees. Finding the right balance is important.

Implications for practitioners
It can be tested whether more work from home in relation to the level of employment has a positive effect on job satisfaction.

The study shows whether the number of Work from Home combined with Task Autonomy has a positive effect on Job Satisfaction.

The study shows whether the number of Work from Home combined with Task Interdependence has a positive effect on Job Satisfaction.

This can be used in further studies to test what kind of jobs or tasks are suitable for Work from Home in terms of increasing Job Satisfaction.

Methods
A quantitative method in the form of a survey was conducted. Participants in the survey were contacted through a variety of channels. Several posts were published on LinkedIn, direct emails were sent to business contacts and messages were sent in team group chats. The survey was created with Qualtrics. The duration of the survey was approximately 6 min. The survey was active for around one month, from 28th of March 2023 to 8th of May 2023. The survey consisted of questions on the individual variables as well as demographic and control questions. The results were then analyzed using Cronbach's alpha and regression analyses.

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