Topic Set against the post-pandemic blend of return-to-office processes and persistent hybrid meetings, this study asks whether social support still circulate when teammates are split between face-to-face and online. Anchored in social-support theory and social-presence research, it compares face-to-face, online and hybrid meetings to see whether the perceived availability of

Theme This thesis explores the transition to hybrid work models within the Customer Care department at Fritz Studer AG, a company in the precision manufacturing industry. The study investigates the balance between remote and in-office work, focusing on the concept of "tolerance" borrowed from precision machining. This concept emphasizes maintaining